Are you an outgoing and reliable people-person who lives, breathes and sleeps climbing? We want you on our team!
We’re on the hunt for some new superstars for our Johannesburg, Cape Town and Pretoria branches so that we can continue making CityROCK even bigger and better.
Check out the job descriptions for the available positions below and, if you think you’d be a good fit for our team, pop an email to [email protected] with your CV, a brief introduction, where you are based and what makes you right for the job.
We’re looking forward to hearing from you and growing our team!
We’re looking for enthusiastic, dynamic people to join our gym & events team on a part-time basis. Good climbing knowledge/experience and excellent customer service are essential; please note that this position requires weekend and evening availability.
Requirements include:
- Between 18 and 25 years old
- Matric certificate
- South African ID
- Must have a CityROCK top rope belay tag
- Able to work with children aged 5 to 13
- Able to work well in a team and individually
- Friendly, outgoing and assertive with a positive attitude
- Organised, reliable and responsible
- Passionate about climbing and knowledgeable about climbing gear and practices
- Weekend and evening availability
- Reliable transport
Responsibilities include:
- Assisting with CityROCK birthday parties (children aged 5 to 13 years) and other special events
- Facilitating customer check-ins, sales and bookings
- Communicating and enforcing safety policies at the gym
- Giving tours of the gym to first-time visitors while selling the CityROCK experience
- Taking first-time climbers on safety orientations and showing them how to use the gear and follow safety procedures
- Maintaining a wide knowledge base of climbing gear and best safety practices
- Proactively observing the facility and scanning for areas of concern
- Maintaining facility cleanliness and order
- Knowing CityROCK policies and procedures
These responsibilities are subject to change; any new procedures will be explained to you and training provided by your manager.
How to Apply:
Send your CV with a brief cover letter and an overview of your climbing and work experience to [email protected] with “Cape Town Gym Part-Time” in the subject line.
We’re looking for enthusiastic, dynamic people to join our team in the CityROCK Gear Shop on a part-time basis. Excellent customer service and a good knowledge of climbing and gear are essential; please note that this position requires weekend and evening availability.
Requirements include:
- Must be an outdoors enthusiast, an active climber, and lead a healthy lifestyle
- Minimum 2 years of climbing experience
- Retail experience is a strong advantage
- Must have CityROCK lead belay tag
- Good knowledge of outdoor climbing and gear
- Enthusiastic about the outdoors and customer service
- Presentable, approachable and interactive with customers
- Able to efficiently answer customer questions in a friendly manner
- Good self-management skills and ability to work well as an individual and part of a team
- Able to work on a part-time basis with evening and weekend availability
- Reliable transport
Responsibilities include:
Customer service:
- Assisting customers with finding the correct products for their specific needs.
- Answering customer questions and offering the relevant knowledge required when using our products.
- Creating a great experience for new customers and long-standing members by providing friendly customer service with clear communication.
- Ensuring members are safe and having an enjoyable time while in the shop.
- Being helpful and efficient when facing customers and handling phone calls.
General:
- Knowing CityROCK’s policies and procedures.
- Assisting with ad hoc shop maintenance and inventory management.
These responsibilities are subject to change; any new procedures will be explained to you and training provided by your manager.
How to Apply:
Send your CV with a brief cover letter and an overview of your climbing and work experience to [email protected] with “Cape Town Shop Part-Time” in the subject